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Need Assistance? Let's Get You Back on Track.
Find answers, browse FAQs, or reach out to our team directly.
Account & Billing
Manage your account settings, billing information, and subscription plans.
Technical Issues
Troubleshoot technical problems and get help with app functionality.
Using FinXclusive Features
Learn how to make the most of all our features and tools.
Agent Support
Get assistance with agent-related inquiries and commission management.
Frequently Asked Questions
Click on "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your inbox to reset your password.
Go to Settings → Billing, then click "Update Payment Method" to add or modify your payment information.
Yes, FinXclusive works offline and automatically syncs your data when you reconnect to the internet.
Use the Dashboard to view your sales and expenses. You can add transactions manually or import them from your bank statements.
We accept credit cards, debit cards, bank transfers, and mobile money payments for subscriptions and transactions.
Visit the "Become an Agent" page and fill out the application form. Our team will review your application and get back to you within 2-3 business days.
Commissions are calculated based on your referrals and their subscription tiers. Check your dashboard for detailed commission breakdowns.
Yes, we use bank-grade encryption and follow industry best practices to protect your data. Your information is stored securely and never shared without your consent.
Still Need Help?
Reach out through any of the following channels.